The Food
How do you make it?
A detailed video showing how to make each meal can be seen here:
https://www.youtube.com/watch?v=n7-aDWMqr5k
Are there any preservatives or artificial ingredients?
Absolutely not - we're on a mission to help busy fitness enthusiasts avoid ultra-processed food. We only source 100% natural ingredients from Europe & North Africa.
How long to prepare?
Once you have added hot water into your bowl the food will fully rehydrate in just 5 minutes. Sometimes less if you're feeling a little impatient.
Returns
What is your return policy?
Refunds can only be issued once items have been returned to us. We can process refunds for items that have been damaged in transit or are defective. Please send us an email *with your order number* using the contact page to request a refund. If successful you will be given a postage label to return back to our head office.
My item arrived damaged. What should I do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page. *Please provide your order number*
Shipping & Delivery
How long does delivery take?
We use Royal Mail Tracked 24 meaning your food will be with you in 1-2 days depending on time of order and any bank holidays.
What happens if I’m not in?
First of all don’t worry, our food is dried so nothing will spoil or go out of date. Royal Mail might attempt to store the box in a safe place or take it back to their depot. You will have full communication from ourselves & Royal Mail regardless what scenario unfolds.
Do you ship internationally?
Not yet :)